What is myRJ
myRJ is a case management system for restorative practice services. It supports people to securely store information and communicate about restorative practice interventions and/or cases. It can be used by single organizations or by partnerships.
How often will the system be updated?
A bi-annual review and update of the system will be undertaken. Suggestions for updates can be submitted at anytime. They will then be analysed for full impact and may be included in the next update. Any significant problems will be dealt with immediately.
Who is it for?
myRJ is for any size service from large organizations to multiple organizations working in partnership.
How long does a license last?
The license lasts for one year, however we highly recommend a commitment of 3 years.
Will myRJ have access to, or be able to see any of the data?
No. The system has various levels of encryption so the developers at myRJ are unable to view or access any of the data you input.
What happens if the server goes down?
The system is updated and integrity checked daily by our system administrators and backed up at midnight. Any data entered before the last back up will be saved. The back up server will kick in within 15 to 30 minutes of any outage of the primary database.